Help Desk Form

We are sorry to learn that you have been experiencing problems, if you have been unable to find the answer to your question on our Help Desk then contact us with your problem and we will get back to you as soon as we can.

Is your answer already here?

If you haven't checked through our questions then please spend a moment to go through our Help Desk questions; we have the answers to most questions will save you time as you could have your answer within just a couple of clicks and saves us time.

Also, as we are a small team, if the answer to your problem is already here, then accessing this yourself will simply allow us to be freer to bring you more great cards!

If you have checked through our questions and haven't found your answer then follow the instructions below.

What we will need from you:


Please ensure you give us your email address and name so we can get back to you.


Please fill in the form below and include the following information:

  • your email address - if this isn't the one you joined us with then include the other email address in the 'Your Comments' box.
  • Your Membership No.
  • Your Membership payment date and reference code etc...any information that will help us locate your Membership.

Note: you can find your 'join date' in 'My Details' in your Members Pages.

Members & Non-Members

We will of course need and a clear desription of your problem and if relevant, include your computer type (PC or Mac) and which browser you are using (e.g. Internet Explorer, Firefox etc.).

Help Desk Form:



To ensure you receive our replies, add our support email address to your own email account address book:

We will get back to you as soon as we can...